The Right Way Program
Service Skills Australia has developed a range of implementation products and services collectively known as the Right Way Program.
The Right Way Program provides industry recognition of:
- Quality training and assessment facilities
- Quality trainers and assessors
- Quality learning resources
Service Skills Australia (SSA) not only develops a suite of Training Packages but also has a role in their quality implementation.
The Right Way program is part of SSA’s strategic work to achieve quality skills outcomes throughout the service industries. It is a national accreditation program, linked directly to Training Package requirements, designed to promote best practice in service industry training.
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It aims to recognise and promote the use of: |
And does this by providing accreditation in three key areas: |
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Benefits of Right Way Accreditation
Industry supports Right Way recognition as it demonstrates the quality requirements set by the service industries and adherence to best practice. Benefits include:
- Right Way accreditation demonstrates your business commitment to meeting and exceeding industry expectations
- Industry recognition that your work ready graduates are trained and assessed in a facility specifically tailored to the training package requirements and industry needs
- Industry recognition that your work graduates are trained and assessed by trainers who have recent and relevant industry experience
- Competitive positioning and improved reputation advantage in a competitive market
- Use of the Right Way logo: A symbol of quality that promotes confidence in your business
- Right Way accreditation is a point of difference in a competitive marketplace.
Industry Recognised Training Facility
Right Way is a symbol of quality training provision for the service industries. When you participate in the Right Way program to gain industry recognition of your training facility, you will enjoy the following benefits:
- Engagement with industry specialists who will provide constructive comment and advice to improve your facilities and equipment
- Industry recognition that your graduates have been trained and assessed in a quality facility that complies with the relevant training package requirements
- Evidence to registration authorities that you have consulted with industry, have facilities and equipment that meet the requirements of the relevant training package and meet the national mandatory standards for registering RTOs
- A point of difference and advantage in a competitive market place when promoting your training organisation
- Use of the Right Way logo on your marketing and student certification documentation as a symbol of your quality reputation
“Being the first NSW hospitality RTO to be Right Way accredited is a huge achievement. It demonstrates our commitment to maintaining the highest standards for our training facilities. Evolution has fantastic facilities, so we are delighted they have been recognised by industry experts. For us this is a real marketing advantage. As an added bonus, it also helps us meet our compliance requirements under the national code.”
Stuart Page - General Manager Evolution Hospitality Institute, Right Way Accredited Training Facility
Industry Recognised Trainer & Assessor
Right Way is a symbol of quality training provision for the service industries. Accreditation acknowledges that you are a professional trainer and or assessor who takes your role seriously because you maintain current industry knowledge by working in industry or participating in professional development activities.
When you participate in the Right Way program to gain accreditation for your training and or assessment skills for the service industries, you will enjoy the following benefits:
- Industry recognition of your industry experience and current industry skills and knowledge
- Certification to support your resume
- Use of the Right Way logo on your resume and marketing materials
- A point of difference and advantage in the market place when promoting your training & assessment skills
- Employer confidence in your skills; your accreditation highlights your commitment to industry expectations of quality delivery
- Evidence to registration authorities that your RTO employer recruits quality trainers and assessors as prescribed by the national mandatory standards for registering RTOs
- Access to relevant professional development activities which will provide both updated industry skills and knowledge and improved training and assessment skills
“As a teacher in an RTO, you are always under scrutiny and expected to upgrade your skills and maintain continuous improvement. By going through the Right Way process, your employer has evidence that you are a quality educator.” -
Tracey Bruce - Right Way Accredited Trainer and Assessor
Industry Recognised Training Resource
Right Way is a symbol of quality training provision. When you participate in the Right Way program to gain industry recognition of your training and or assessment resources for the service industries, you will enjoy the following benefits:
- Industry recognition that your resources meet quality standards, industry expectations of professional and current content which covers the requirements of the relevant training package
- Certification to support the marketing of your resource
- Use of the Right Way logo on your resources and marketing materials
- A point of difference and advantage in the market place when promoting your resources
- Client confidence in the quality of your resources; your recognition highlights your commitment to industry expectations of quality resource content
- Engagement with professional educational writers who have an expert knowledge of training packages; these specialists will provide constructive comment and advice to improve your resources
“Right Way recognition is a key step forward for Futura Group and our many clients, who can now feel even more confident in using industry recognised resources and assessments as part of their course offerings. The feedback from clients has been tremendous and it is great to incorporate the results of the rigorous Right Way review into our continuous improvement processes.” – Iain MacDougall – Product Development Manager, Futura Group
For more information on the Right Way program or to submit an application, please contact
Alethea Bell rightway@serviceskills.com.au or on +02 8243 1200
